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Shirley: 0121 663 0099 | Knowle: 01564 773200

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Why choose us?

We are an ARLA Propertymark-registered lettings agency, focused on representing your interests.

At Horton & Senate, we offer landlords local market expertise that seeks to enhance their investment at all times. We’re landlords ourselves and understand what investors require from a property.

No matter how many properties you need to let, or how many times you’ve been a landlord before, let us protect your investment. Our main difference is that we’re ARLA Propertymark registered.

ARLA Propertymark (formerly ARLA – The Association of Residential Lettings Agents) is the UK’s foremost regulatory body within the residential lettings industry, working to improve standards and protect consumers. 

Many landlords and tenants are unaware that the lettings industry is unregulated, meaning that effectively anyone can set up as a lettings agency.  

As an ARLA Propertymark member, an agent must fulfil several corporate responsibilities, guaranteeing that landlords and tenants always receive excellent service and professional advice. Using an ARLA Propertymark agent means:

  • Your money is protected – ARLA Propertymark members take Client Money Protection (CMP) seriously. Your money will be held in a designated separate bank account and protected in the event of the worst happening, such as the agency becoming insolvent and unable to continue trading and pay its bills. ARLA Propertymark members submit independently audited Client Money accounts annually;
  • You’re working with experts in the field – Propertymark-qualified agents (formerly NFoPP – National Federation of Property Professionals) who will give you professional and high-quality advice;
  • ARLA Propertymark members undertake regular training and updates on complex legislative changes;
  • ARLA Propertymark members adhere to a nationally recognised Code of Practice, giving reassurance that your agent will be working to the highest standards of best practice;
  • ARLA Propertymark members hold membership to an independent redress scheme;
  • ARLA Propertymark members hold Professional Indemnity Insurance.

By choosing an ARLA Propertymark registered agent, such as Horton & Senate, you can have peace of mind that you are working with a professional and trustworthy agent that adheres to the high standards and requirements of ARLA Propertymark membership. 

We’re here to help

If you have any queries relating to your investment or questions regarding the above, please contact us at our Shirley or Knowle offices to discuss further.

 

Horton & Senate were very professional, honest and gave us a good valuation for our home. I would recommend Horton & Senate to anyone wishing to sell their home. Genuine people helping you make the right decision for you.

Justyn was amazing from start to finish. We purchased our home through Horton & Senate, Justyn was always available and was always the first person in the chain to have any information on progress. We would highly recommend Horton & Senate for an individual, informative and positive service.

I recently purchased a property through Horton & Senate. Justyn and Emma were very approachable throughout, ensured I was kept up to date with any relevant information. Thank you all at H&S!

Justyn, Emma and Casey were all instrumental in helping us find our first home and they were extremely responsive and supportive all along the way. I am gutted to have not had the opportunity to meet all of the team in person due to COVID but, from our correspondence over the phone, they are really lovely people. Whenever we needed to clarify or chase something, the team was always happy to chase up with the other parties in the chain and help push things along. They also responded to all of our queries consistently within a matter of hours and were also happy to meet our requests when bidding for the property. Working with Horton & Senate was a pleasure from start to finish. Thanks again from Alex & Sophie!

Horton & Senate were the agent we chose for selling our property and we were very pleased with them, from the first visit to the close of business, house sold! Always interested in our needs, and professional in assessment, advice and service. We enjoyed their continued involvement throughout and are pleased to recommend them to all future sellers.

Having recently sold my property through Horton & Senate, I have only the highest praise for Justyn and all the team....ALWAYS kept up to date.....ALWAYS returning any phone messages.....ALWAYS remaining polite and professional, even when I occasionally put them under a little pressure. Highly recommended – 5 star service.

Having recently sold our property through Horton & Senate, I would highly recommend them to anybody looking for an estate agent. Professional and thorough throughout the process, we were always kept up to date at every stage. Excellent service.

Very friendly and professional estate agents. The nicest agents we dealt with in our search for a property.

Horton & Senate are an absolute joy to work with. Their knowledge, experience and expertise from the start set us at ease and made the process from start to finish an awesome experience. I would definitely recommend them!